What Data We Collect and Why
We collect the information you give us when you create an account — your name, email address, contact number and date of birth. When you make a deposit or withdrawal using bKash, Nagad or Rocket, we log the transaction reference and wallet number so we can
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match payments to your account and resolve any disputes. We also collect device and session data — your IP address, browser type and login timestamps — to detect unusual access and protect your account from unauthorised use. Cookies help us remember your session preferences so you
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do not have to log in repeatedly on the same device. We do not collect payment PINs or full wallet credentials; those stay inside your bKash, Nagad or Rocket app. Data we hold is used strictly for account management, payment verification, fraud prevention and, where you
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have opted in, updates about what is running on the platform. We do not sell, rent or trade your personal data to marketing companies or unrelated third parties. How long we keep your data depends on regulatory requirements that apply to the jurisdiction in which you
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access the platform — availability and obligations vary by local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.